How to install and use the Thinfinity Remote Printer Agent in Thinfinity Remote Workspace

Install and use the Printer Agent

With the new version of Thinfinity® Remote Workspace(v6.0) and Thinfinity® VirtualUI (v3.0) you will be able to take advantage of our new Printer Agent. This will allow you to send your print jobs directly to your local(s) printer(s).

Bear in mind, this feature will only be available for Enterprise editions.

Now, let’s get started!

The installation is very simple:

First download the printer agent setup from the link below:

Once you have downloaded the file, execute the setup and follow these steps:

    1. In the “Welcome” screen, press “Next”:


Install and use the Printer Agent, step 01


    2. Check “I accept the terms in the license agreement” and press “Next”:


Install and use the Printer Agent, step 02


    3. Click “Install”:


Install and use the Printer Agent, step 03


    4. Check the box “Launch Thinfinity® Virtual Channels Agent” and click “Finish”:


Install and use the Printer Agent, step 04


Now that we have finished installing the agent, you should be able to see a small icon for it in your system tray. You can right-click it and select “Setup Printer” to configure your printer(s):


Install and use the Printer Agent, step 05

The agent should look similar to this:

Install and use the Printer Agent, step 06


You can see there are 2 different sections in the agent. There is a combobox to choose a printer and a list with checkboxes that will show all your available printers.

In the combobox you will select the default printer you want the “Thinfinity® Remote Desktop Printer / Thinfinity® VirtualUI Printer” to send the job to. If you leave this combobox blank, like below:


Install and use the Printer Agent, step 07


It will send the job to the normal remote printer, which will create a PDF file and print to the browser.

The redirected printers box will let you select which other printers you wish to have available on the “remote desktop/application”. Below is a practical example to understand this better:


Install and use the Printer Agent, step 08


In the screenshot above, you can see a few printers that say “redirected” on its name. These printers are the ones I have “checked” in the “Redirected Printers” box.

If I send the print job to “Thinfintiy® Remote Desktop Server Printer” (or Thinfinity® VirtualUI Printer) as in the screenshot below, the job will go to my local “Microsoft Print to PDF” (the printer I chose in the combobox):


Thinfinity Remote Printer Agent - select the printer

But I will still be able to choose a different local printer if I wish (the ones allowed in the “Redirected Printers” box).


Have any questions?

Book a call today to learn more about how Thinfinity can help your organization. We are always available to guide you and provide the best solution based on your specific needs.

Leave a comment

Privacy Preferences
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.