How to configure Load Balancing in Thinfinity® Workspace v6.0

Configure load balancing in Thinfinity Remote Workspace v6.0

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In this article, we’ll briefly describe how to configure the release of Thinfinity® Workspace v6.0’s components to work in a Load Balancing environment. 

First, we’ll install the gateway component on our Gateway Server, and then our broker component on our Broker Server.

Gateway Server

Open the Thinfinity Workspace installer. Click on Next:

Configure load balancing in Thinfinity Remote Workspace v6.0, step 01

Select ‘I accept the terms in the license agreement’ and click on Next:

Configure load balancing in Thinfinity Remote Workspace v6.0, step 02

Select ‘Reverse Gateway Only’ and click on Next:

Configure load balancing in Thinfinity Remote Workspace v6.0, step 03

Choose a destination folder and click on Next:

Configure load balancing in Thinfinity Remote Workspace v6.0, step 04

Now that everything is configured, click on ‘Install’:

Configure load balancing in Thinfinity Remote Workspace v6.0, step 05

Broker Server

Open the Thinfinity Workspace installer. Click on Next:

Configure load balancing in Thinfinity Remote Workspace v6.0, step 06

Select ‘I accept the terms in the license agreement’ and click on Next:

Configure load balancing in Thinfinity Remote Workspace v6.0, step 07

Select ‘Broker and HTML5 Services’ and click on Next:

Configure load balancing in Thinfinity Remote Workspace v6.0, step 08

Choose a destination folder and click on Next:

Configure load balancing in Thinfinity Remote Workspace v6.0, step 09

Now that everything is configured, click on ‘Install’:

Configure load balancing in Thinfinity Remote Workspace v6.0, step 10

To guarantee that the load balancing configuration performs properly, these are the main configuration items we that we should look for:

  • The Network ID.
  • IP Bindings (in the Gateway Manager).
  • The Gateway URL (in the Broker Server).

The Network ID

The ‘Network ID’ must be the same across all gateway(s) and broker(s) components.

You can modify the Network ID to any value, since it doesn’t follow a specific format.

Configure load balancing in Thinfinity Remote Workspace v6.0, step 11

Configure load balancing in Thinfinity Remote Workspace v6.0, step 12

 

IP Bindings

In the General tab, we will configure the Port and Bindings for the user (browser client) to reach Thinfinity Workspace. You can do so by selecting the default connection and click edit. For instance, ‘http://Server_IP:443’ based on the settings below:

We will also check the box: Enable external access in Windows Firewall.

Configure load balancing in Thinfinity Remote Workspace v6.0, step 13

The Gateway URL (in the Broker Server)

Now that the gateway is configured, all we need to do is add the gateway URLs in the Broker Server Manager:

Configure load balancing in Thinfinity Remote Workspace v6.0, step 14

 

Configuring the License Server

When installing Thinfinity Workspace in a Load Balancing environment, you must use our Licensing Server to pool the licenses between the back end broker servers. Below we will see how this is configured.

We will open the License Server Manager on the machine in which the gateway is installed.

Configure load balancing in Thinfinity Remote Workspace v6.0, step 15

On this screen, we will click add, and a menu will open, then select the Thinfinity Workspace v6.0.

Configure load balancing in Thinfinity Remote Workspace v6.0, step 16

We will choose the ‘Activate a Serial Number Online’ option, and press ‘Next’.

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Here we will have to complete the fields Email and Serial and press ‘Next’.

Configure load balancing in Thinfinity Remote Workspace v6.0, step 18

 

Configuring the License tab

In the license tab, we will configure the email address and serial number registered on the license server manager.

We will also write the licensing server URL on the primary field, in that field we will write the URL of the server in which the license server is installed and add port: 7443.

Example: https://Server_IP:7443.

We will select the use licensing server box.

Click ‘Apply’ and restart the services.

Configure load balancing in Thinfinity Remote Workspace v6.0, step 19

Verifying if the server is connected to the gateway

To verify if the Broker Servers are connected to the Gateway Servers, you can check the log file by clicking on ‘Show Log’

Configure load balancing in Thinfinity Remote Workspace v6.0, step 20

It should say something like:

Server started. Listening http on port 8443.

Broker: Connecting to http://127.0.0.1:8443/

Broker: Registered on http://127.0.0.1:8443/

Web Server: Connecting to http://127.0.0.1:8443/

Web Server: Registered on http://127.0.0.1:8443/

There are a few things to take into account when using load balancing:

If you are using One Time URL, you must share the ‘Root Path’ for Temporary Folders. This will also ensure the users have consistency with their intermediate disk (ThinDisk) when they access files from the file manager or upload/download files:

Configure load balancing in Thinfinity Remote Workspace v6.0, step 21

Bear in mind that if you only install the broker service on a server, you will have to register the license using the license server administrator.

Have any questions?

Book a call today to learn more about how Thinfinity® can help your organization. We are always available to guide you and provide the best solution based on your specific needs.

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<span>Cloud Service provider (CSP)</span>, <span>Digital Workspaces</span>, <span>Enterprise</span>, <span>IT Admin</span>, <span>Load Balancing</span>, <span>Managed Service Providers (MSP)</span>, <span>MSSP</span>, <span>RDP</span>, <span>Remote Desktop</span>, <span>Server Management</span>, <span>System Integrator</span>, <span>Thinfinity Workspace</span>